RESERVATIONS REQUIRED Start your reservation process by checking if your preferred date is available and then call us directly to book your reservation. Each cabin rental has a $50 reservation deposit and the balance due approximately 10 days prior to arrival. Camping reservations requires a $25 reservation deposit or one night stay (whichever is less) and the balance due approximately 24 hours prior to arrival. All cabins have a two night minimum stay. We will ask for an approximate arrival time for you or your group so that we can have everything ready for your arrival. Float trips can be discussed and watercraft rentals are paid once you arrive and final plans are made.
You will receive a confirmation email a few days after you make your reservation. This will show your remaining balance due for lodging. Approximately 10 days before arrival you will receive a paid invoice receipt by email and the code to the key lock box. We can also send the key lock box code by text if requested. We will send driving directions if you are a first time guest or if requested.
CANCELLATIONS If you must cancel please let us know as soon as possible. You must cancel 30 days prior to arrival for a full refund. You will be charged one full night of your reservation if you cancel within 10 days of arrival. No shows will be charged one full night of the reservation. Refunds will be sent by mail. We must have your current address on file in order to mail a refund check.
RESPONSIBLE PARTY By making a reservation you agree to be the responsible party for your group. It is your responsibility to inform all parties in your group of the rules and expectations by Lost Cabins. You will be held responsible for damage caused by anyone in your group. You are responsible for any additonal fees that occur.
LIABILITY RELEASE All guests and visitors must agree to the following liability release -- you and your guests agree to release Lost Cabins Resort, llc and Gerald and Sandy Smith from all liability for injuries and accidents to you, your guests/visitors and your personal property (including pets and vehicles). Floating, canoeing, other outdoor activities and camping has inherent risk and you agree that you accept full responsibility for any injuries, accidents and damages. By booking a reservation you agree to this liability release.
ARRIVAL AND CHECK OUT Check in anytime after 3pm. Check out anytime before 12pm. There is no formal check in process. You will receive instructions by email on accessing your cabin or camp site once the balance is paid in full. We will be around shortly after you arrive to make sure you have no issues accessing the cabin. Early check in is sometimes possible. Please check with us a few days prior to arrival if you would like an early check in. When you are ready to check out please leave your key in the cabin. We expect dishes to be washed and the trash to be taken out. We will be around shortly after your departure to start the cleaning process.
Pets We welcome well behaved pets. Pets must be leashed or in control at all times. There is a pet fee of $10 per pet per night. If you are not sure if you will be bringing your pet at the time of the reservation, we can add on the pet fee at a later time.
Quiet time is 11pm till 6am. All cabins are non-smoking. You will be asked to vacate the premises if you, someone in your group or your pet is destructive or disruptive to other guests. No refunds if you are asked to leave.